Skype/Telephone Testimonials

Jo Flynn

We had a brilliant FaceTime session with Nicky tonight making sure Ernie is as happy as can be. Ernie has come to us as a rescue with nervousness of humans, noise fears and barking. I am happy to say that after a few sessions with Nicky and carrying out the training she showed us, that he is now a different dog. The only barking he does now is if he catches his reflection in the window. This has been a relief as we’ve been very worried about complaints from neighbours and want him to be happy. I would definitely recommend training over FaceTime as it was like having Nicky in the room with us and she was able to watch us carry out the training plan and point out and explain what we were doing wrong and what was working for Ernie. Everything was tailored to him as an individual. The free follow up support on WhatsApp was so helpful and speeded up his recovery. Ernie is such a clever dog and we are so proud and relieved with his progress as it was very stressful while he had these issues. Thank you so much.

Michelle Brett (Skype client, Hertfordshire)

I contacted Nicky about my bichon Riley who was barking at my neighbours and I wasn’t sure how a Skype session would work. The results were great! A lot better than I would have expected. I would go as far as saying that it is the same as having her there as per a home visit. As she is literally in the room with me. I gained so much from just one session alone and have the confidence to know that many of the things I was doing were right and new training tools and techniques to help my boy be happier and to have happier neighbours! Which is important because I live in a flat. Thank you so much Nicky and Merlin. xx


Emma Wilmore (Online Puppy Course attendee, North-West)

I am taking Nicky’s 8 week Puppy Online Course and my pug puppy Boris and
I have just completed week 1 and we are really happy with the advice about
his food and potty training. Nicky is tailoring the course to eactly our
needs. Skype is just as good as a home visit as Nicky is literally in the
room with us and can see all that is going on. Next week we will be
receiving feedback on my techniques and how Boris is progressing. And stop his biting! His teeth are so sharp. I’m already getting the teething tools Nicky told me about in preparation. It is lovely to have this support every step of the way. and I can message Nicky in between Skype sessions as well. Very happy. xx


Sarah and Claire Heath, Manchester

SKYPE SESSION…. A* service, value for money and 100% recommended!

We had seen Nicky earlier this year for our extremely nervous but sometimes over stimulated male cocker spaniel Prince! Our first session was fantastic and we wanted to follow this up face to face but unfortunately we had a family bereavement that meant our dog training couldn’t really take a priority because Prince was having to stay away from the home for periods of time whilst we were in the hospital etc. This hasn’t helped his own anxiety and we know ours has been feeding his.

Nicky offered a Skype session when we returned to her. I’ve got to say we reluctantly agreed because we needed the support for both us and Prince. I was very sceptical and wondered how effective this could be. I was wrong. The session was fantastic. Nicky talked us through the training just as she would being in the same room as us. Her instructions and guidance were so clear and concise that it didn’t matter that she wasn’t with us physically (in the nicest possible way I mean that Nicky)

We have again seen instant results and Prince is much calmer and responsive and we are looking forward to working on his rehabilitation training to help him remain in this state for much longer periods during the day.

Skype is perfect option. The only downfall to a Skype session is that we don’t get to have any stroking time with Merlin :).


Anapriya Urquhart (Skype client, London)

We have tried a number of different ways to try and train lovely but boisterous
schnauzer Magnus (aged 3) but Nicky’s advice really was a breakthrough!  Nicky had
been Recomended to me by a friend who lives in Manchester, since I’m based in London
I decided to try the Skype session to see if she could offer any new tips /
insights.  It is the best money I have ever spent on training!  Nicky was fantastic
she listened to our concerns and the behaviour we wanted to work on and I had also
sent her some photos and videos before our session (as well as completing the
information form) so she had a good idea of what the problem areas were.  She gave
us fantastic advice and really useful tips on how to help Magnus cope in stressful
situations and how to try and get him to relax and go to his bed rather than react
to visitors etc.  Her advice has made a huge difference to our relationship with
Magnus, walks are no longer stressful and tips like getting him to relax and go to
his bed have made a huge difference in terms of his barking and restlessness.  Thank
you so much Nicky! I would definitely recommend Skype sessions if your not close
enough to visit Nicky.

chilled-out-dogs-magnus-2 chilled-out-dogs-magnus-3

Sandra Stephenson

I had a fantastic session over Skype with Nicky. Our little one is improving since only one session. Nicky gave me the tools to start making changes with my dogs behaviour and I feel so much more confident that she’s supporting me to achieve a happy and content dog. Thanks Nicky x




Cindy K Vernon

Nicky is amazing! She is so genuine and caring and I highly recommend her to anyone looking for healing for their beloved pets. I had a session with her through Skype and she was such a big help to both me and my lovely cat Smokey, who is suffering from hyperthyroidism and was still losing weight even though on meds.

Whilst holding Smokey, she immediately tuned in and helped me realise that he was picking up on my fear of losing him. I was especially distraught after we lost his lovely brother Chalky to stomach cancer in November and sick with worry about losing him too. After following some helpful suggestions she had made, I was finally able to let go of my fears and I noticed his health improving within a few days. He is looking healthier each day and I can’t thank her enough.

I know sometimes, people think that because the session isn’t in person, that it isn’t as effective, but I can absolutely say hand on heart that it was such a powerful and effective session. With much love and gratitude xxx


Barbara Smith (Skype client USA)

Rosie ( my big old english sheepdog) & I just finished a Skype session with Nicky & Merlin ( her adorable puppy) and absolutely LOVED our session !!! Rosie is a reactive dog and I have done “everything” to help her. Finding Nicky online was synchronistic… as it turns out, she was a very important piece of the puzzle we have been missing. Nicky comes from an “outside” the box ” approach …. and she very gently & lovingly guided me on an holistic / energetic approach to relax into & be an opening for magic & transformation to show up for us while giving us concrete things to do. I work in the world of energy & healing and I still got so much from her. I totally get that this is her soul’s calling … and.. if you are thinking about working with her in any capacity …. DO IT … you will be grateful you did and you too can be “sprinkled” with her “Magic” !!!”

Karen Green

5 months ago Nicky at Chilled Out Dogs was recommended to help me with my young working cocker spaniel who was very anxious resulting in some aggressive behaviours including object guarding.

I was very keen to get some advice as soon as possible as Christmas was approaching and we were going to be having lots of visitors at our home and also visiting and  staying in two different households.  From the first Skype session, Nicky was a huge help. It is a brilliant resource, Nicky was able to arrange a Skype session within a week, therefore avoiding any delay, she got to see me and my dog in our home environment. She had emailed me a referral/information form to complete before the session and so had very detailed information from me about my dog, avoiding lengthy explanations during the session. We were able to get stuck right in to the training and Nicky gave me lots of advice / strategies about how to ease my boy’s anxiety to reduce the unwanted aggressive behaviours.

Nicky is very calming and reassuring, and immediately I felt confident that I could deal with these behaviours in a rehabilitative way with Nicky’s support and guidance. We had Skype sessions on a weekly basis for about four weeks. In this time my boy’s behaviour changed dramatically, he was calmer, the object guarding significantly reduced, he was happier and more relaxed. He sailed through the stresses of having a house full of people and dogs and staying in two other households without incident. He managed to settle well at night in the unfamiliar homes. We were able to get out all his chew bones that had had to be put away and they remain lying around the house, for him to use when he wants, as he is no longer guarding them.

We still have more of journey to go, but with Nicky’s help I am confident he will get there and be a calm, well-adjusted little dog. He was able to enter his first agility show last weekend. He thoroughly enjoyed it and people commented how calm he was, he even won a first.

I can’t recommend the Skype sessions strongly enough, I had my iphone on a cheap tripod, so Nicky could see me as well as if she was in the room, this enabled her to give me strategies and then to watch me practising them and advising as I did it. I could also video my training and send this to Nicky for feedback. When I had a less successful training session or a bad episode I could msg/email/whatsapp Nicky and get feedback/help/support very quickly. I think having a trainer on hand like this has enabled me and my boy to make the progress we have made.

Thanks Nicky x